Booking fees - Service fees

The below fees refer to any work performed by our team on the sale of your ticket or any assistance following its purchase. These fees will be added to those associated with your ticket conditions.

Booking fees

The price of your ticket includes :

  • the cost of travel, including carrier surcharges,
  • booking fees,
  • taxes and charges.

Booking fees apply per ticket and to all passengers except infants under 2 years of age. They are non-refundable except:

  • if the flight is canceled by the airline,
  • if the flight is more than 5 hours late and you decide not to travel.

Booking fees may vary according to the country of sale, the issuing and sales channel (telephone, agency, internet), the cabin, and the type of flight (short-haul, medium-haul, long-haul)*. For tickets to all destinations purchased on the Air France website: no fees apply. Booking fees for tickets booked online but paid by phone or at an Air France agency are DJF 5 000. For tickets purchased by phone or at an Air France agency, the fees are :

  • On short-haul flights: DJF 14 000.
  • On medium-haul flights: DJF 14 000.
  • On long-haul flights:
    • in the Economy cabin: DJF 14 000.
    • in the Premium cabin: DJF 16 500. 
    • in the Business and La Première cabin: DJF 20 500.

Please note: travel agencies apply the booking fees of their choice to the sale of Air France tickets. These fees vary from agency to agency.

*Type of flight